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Virtual office / coworkingSourced

Case Study: Hoxton Mix saves 60 man-hours a month with Chargebee

Hoxton Mix Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Hoxton Mix
Industry
Virtual office / coworking
Challenge
80 hours a month on subscription admin
Headline result
60 man-hours saved every month on subscription admin

Key results

60 hrs/mo
Man-hours saved on subscription admin
Down from 80 hours/month
10,000+
Businesses served
6
Virtual office products launched
On Chargebee

The challenge

The Hoxton Mix, a UK virtual office provider serving over 10,000 businesses, managed subscriptions across multiple disconnected dashboards. The work consumed roughly 80 man-hours per month.

The solution

Hoxton Mix consolidated its subscription management onto Chargebee, centralizing billing for its virtual office products.

“Having all the subscriptions in one place is just a real time saver. I'd hate to go back to looking at lots of different dashboards.”

CS
Chris Sees
Director, Hoxton Mix

The results, in context

Consolidating on Chargebee cut subscription admin from about 80 to 20 man-hours per month — a saving of 60 hours. Hoxton Mix has launched six virtual office products on the platform over two years.

Products used

Chargebee Chargebee Billing