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Case Study: Stitch Fix lifts day-one show-up rate 40% with Fountain

Stitch Fix Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Stitch Fix
Industry
Ecommerce
Challenge
Staffing fulfillment centers at scale
Headline result
40% more applicants pass background checks and show up on day one

Key results

40%
Increase in applicants who pass background checks and show up on day one
9 days
Median time-to-hire
down from nearly three weeks

The challenge

Stitch Fix, a personal styling service, operates fulfillment centers across the nation and needed to staff them with high volumes of warehouse workers while its centralized recruiting team was still developing. Manual screening and scheduling could take up to a week.

The solution

Stitch Fix deployed Fountain to automate screening and scheduling and to customize hiring workflows by location, initially testing the platform in a few sites before expanding.

Customization is one of the main reasons we decided to stick with Fountain.

HP
Haley Pike
Director of Recruiting, Stitch Fix

The results, in context

Fountain reports Stitch Fix increased the share of applicants who pass background checks and show up on day one by 40%, and reduced median time-to-hire to 9 days from nearly three weeks.

Products used

Fountain Fountain Hire