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Case Study: Marsden Services cuts time-to-hire to 7 days with Fountain

Marsden Services Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Marsden Services
Industry
Facility Services
Challenge
Manual hiring drove high vacancy rates
Headline result
Time-to-hire down 61%, from 18 days to seven

Key results

66%
Decrease in vacancy rate
from 18% to 6%
61%
Decrease in time-to-hire
18 days to an average of 7 days
16%
Increase in day-one retention

The challenge

Marsden Services, one of the largest privately owned U.S. facility-service providers, relied on hiring software with limited capabilities that required heavy manual effort from its talent acquisition team, contributing to high vacancy rates at client sites.

The solution

Marsden adopted Fountain as a combined sourcing and applicant-tracking solution, adding automated applicant messaging, mobile application-to-onboarding, and reporting dashboards.

With Fountain, we moved the needle from 18% down to 6%.

RS
Roger Swartzendruber
Vice President of Human Resources, Marsden Services

The results, in context

Fountain reports Marsden decreased its vacancy rate by 66% (from 18% to 6%), cut time-to-hire by 61% (from 18 days to an average of seven), and increased day-one retention by 16%.

Products used

Fountain Fountain Hire