Case Study: Evisort launches Evisort Academy in six months and lifts healthy accounts 10% YoY with WorkRamp
Key results
The challenge
Evisort's customer education was manual and non-standardized, delivered through Knowledge Center articles and one-off live trainings that could not scale with a growing customer base.
The solution
Evisort implemented WorkRamp to build Evisort Academy, a branded customer learning hub, which it stood up in six months to help secure executive buy-in.
“Being able to stand Evisort Academy up in six months with WorkRamp was amazing. We were able to deliver a high impact in little time, which was incredibly helpful to getting executive buy-in and support for our program.”
AEAllison EspostoDirector of Product Education & Adoption, Evisort
The results, in context
Evisort launched Evisort Academy in six months with WorkRamp and saw a 10% year-over-year increase in healthy customer accounts. The fast launch helped the team demonstrate impact and gain executive support.