Construction / Building Services (MEP)Sourced

Case Study: Crete United accelerates deal execution 90% with DocuSign IAM

Crete United Case StudySourced & dated by Case Study Desk

Key facts · TL;DR

Company

Crete United

Industry

Construction / Building Services (MEP)

Challenge

Decentralized contracting across 40+ operating companies

Headline result

90% acceleration in deal execution across 40+ operating companies

Key results

90%

Acceleration in deal execution

80%

Reduction in contract negotiation times

50%

Faster proposal response times

121

Contract reviews in four months

previously 3-5 per month

The challenge

Crete United operates a network of more than 40 mechanical, electrical, plumbing, and building-automation companies. Agreements were managed in a decentralized way, slowing negotiation and decision-making across the group.

The solution

Crete United deployed DocuSign Intelligent Agreement Management with AI-assisted review and Workflow Builder to centralize agreements and speed contract review.

“Docusign IAM has become our superpower and allows us to make more informed decisions before work even starts.”
JP
Jonathan Pettus
Contract Administrator, Crete United

The results, in context

Crete United reported a 90% acceleration in deal execution, an 80% reduction in contract negotiation times, and 50% faster proposal responses. Its team managed 121 contract review requests in four months, up from three to five per month previously.

Products used

DocuSign Intelligent Agreement ManagementDocuSign AI-Assisted ReviewDocuSign Workflow Builder