Case Study: Carhartt virtually eliminates downtime and avoids millions in lost revenue with AppDynamics
Key results
The challenge
Carhartt, a 130-year-old apparel maker, ran a complex hybrid IT environment spanning on-premises ERP, cloud inventory systems, and third-party e-commerce. The cost of a single hour of downtime could reach into the millions of dollars, creating significant risk to operations and customer experience.
The solution
Carhartt adopted AppDynamics for unified application and full-stack observability across its hybrid environment. Real-time visibility into every database, application, and cloud instance let teams understand data flows and proactively identify potential service issues.
“AppDynamics is the only solution to offer visibility into every corner of our environment and identify areas of weakness and opportunity.”
TMTim MaseyVice President, IT Infrastructure & Security, Carhartt
The results, in context
Carhartt reported virtually eliminating costly service and application downtime, avoiding millions of dollars in lost revenue and saving hundreds of thousands of dollars in salaries and operating costs. The company noted it no longer needed dedicated application support for its MSO systems.