Case Study: Segra saves $200K a year modernizing voice and 911 infrastructure with Bandwidth
Key results
The challenge
Segra is a fiber infrastructure and voice services provider operating across 26 markets. Negotiating interconnection agreements with local carriers and maintaining legacy TDM trunks was slow and costly. Migrating large blocks of numbers while modernizing 911 delivery was a significant undertaking.
The solution
Segra migrated numbers and voice services onto Bandwidth, decommissioning costly TDM trunks and consolidating provisioning through a single provider. Bandwidth handled number hosting, porting, and 911 trunking across Segra's footprint.
“Over the course of this service, we have saved at least $50K on the cost of the 911 trunking alone.”
RSRoger SchroppeManager of Voice Engineering, Segra
The results, in context
Segra reports saving $200K per year on infrastructure and at least $50K on 911 trunking alone. In one instance it migrated 40,000 numbers across four states, and ported 33,000 numbers hosted on a key switch to Bandwidth.