Product
Hiver Shared Inbox: sourced case studies
Every documented customer result that used Hiver Shared Inbox, each traceable to its original published source.
25%
Improvement in response rate
Telecommunications
Air Comm improves response rate 25% and saves 195 hours a month with Hiver
Air Comm · Sourced July 24, 2026
250%
Increase in team efficiency
Manufacturing
Get It Made improves team efficiency by 250% with Hiver
Get It Made · Sourced July 24, 2026
67%
Reduction in ticket resolution time
Travel
Group Miki cuts ticket resolution time 67% while handling 18,000+ weekly conversations with Hiver AI
Group Miki (Miki Travel) · Sourced July 24, 2026
2X
Faster support
Business Services
Oxford Business Group delivers 2X faster support with Hiver
Oxford Business Group · Sourced July 24, 2026
80 hrs/mo
Time saved with Hiver
Retail
Specialty Box saves ~80 hours a month and doubles service efficiency with Hiver
Specialty Box & Packaging Co. · Sourced July 24, 2026