Product
Decagon Chat: sourced case studies
Every documented customer result that used Decagon Chat, each traceable to its original published source.
60%
Lower support costs
Financial Services
Chime scales member support across chat and voice with Decagon
Chime · Sourced Jul 2026
95%
Cost reduction
Health & Wellness
How ClassPass embraces AI across the customer stack with Decagon
ClassPass · Sourced Jul 2026
80%
Chat deflection
Technology
How the Duolingo English Test partners with Decagon
Duolingo · Sourced Jul 2026
90%+
Tickets deflected
Health & Wellness
How Flashfood transformed customer support with Decagon
Flashfood · Sourced Jul 2026
$1M+
AI-driven revenue
Retail
How Hunter Douglas Group turns AI conversations into revenue with Decagon
Hunter Douglas Group · Sourced Jul 2026
34%
Faster resolution
Technology
How Notion transforms millions of customer inquiries with Decagon
Notion · Sourced Jul 2026
32%
Increase in deflection
Technology
How Rippling supports many user types with Decagon
Rippling · Sourced Jul 2026
90%+
Inquiries resolved
Media
How Substack resolves 90%+ of support inquiries with Decagon
Substack · Sourced Jul 2026
50%+
Voice deflection
Financial Services
Valon deploys Decagon AI voice agents for mortgage servicing
Valon · Sourced Jul 2026