Product
Cognigy Chat AI Agents: sourced case studies
Every documented customer result that used Cognigy Chat AI Agents, each traceable to its original published source.
70%
automation rate
Utilities
E.ON automates 70% of 2M+ annual conversations with Cognigy
E.ON · Sourced July 2026
€2M
annual savings
Energy
Essent saves €2M a year and automates 55% of chats with Cognigy
Essent · Sourced July 2026
25%
operational cost reduction
Automotive
Škoda Auto cuts operational costs 25% and hits ROI in under 12 months with Cognigy
Škoda Auto · Sourced July 2026
98%
user satisfaction
Automotive
Toyota runs 25+ AI agents with 98% user satisfaction on Cognigy
Toyota · Sourced July 2026