Industry
Cloud Contact Center: sourced results
Vendors and case studies with documented, sourced customer outcomes in Cloud Contact Center.
Case studies
2-4×
More accurate on alphanumeric inputs
Cloud Contact Center
Five9 integrates Deepgram Nova-2 for 2-4x more accurate alphanumeric transcription
Five9 · Sourced July 30, 2026
85%
faster P99 query time
Cloud Contact Center
Talkdesk cuts P99 query time 85% with Starburst Galaxy
Talkdesk · Sourced July 24, 2026