Sourced evidence · 8 studies

ShipBob: Customer Results & Case Studies

Global omnifulfillment platform and 3PL for ecommerce brands

Verdict summaryUpdated July 24, 2026

82%

faster order fulfillment

$1.5M

freight costs saved

99.7%

order accuracy

Documented customersOur Place, Spikeball, Pit Viper, Aroma360, Hairburst, Semaine Health, P.F. Candle Co., Food Huggers

Is ShipBob trustworthy?

ShipBob is an established ecommerce fulfillment provider founded in 2014 and headquartered in Chicago, operating a global network of fulfillment centers plus warehouse-management software. The eight customer results indexed here are each traced to ShipBob's own published customer stories and dated, and each cites a specific quantified outcome such as freight savings, faster transit, or higher order accuracy. The figures are the customers' and ShipBob's own published claims, sourced to their original public pages rather than independently audited.

What results do customers get?

$1.5M

Freight costs saved

Our Place, after expanding 2 to 4 warehouses

99.7%

Order accuracy

Pit Viper, up from 92%

88%

Faster international shipping

Aroma360, 25 days to 3 days

497%

Increase in monthly sales

Food Huggers, January 2021

88%Aroma360 cut international shipping time 88% with ShipBobHome Fragrance 497%Food Huggers absorbed a viral demand spike on ShipBob with 98.2% OTIFKitchen Products 82%Hairburst cut B2B fulfillment time 82% with ShipBobHaircare $1.5MOur Place saved $1.5M in freight and halved delivery times with ShipBobCookware & Home Goods 71%P.F. Candle Co. reduced transit times 71% with ShipBob's Inventory Placement ProgramHome Fragrance 99.7%Pit Viper raised order accuracy to 99.7% on ShipBob's WMSEyewear 4XSemaine Health lowered cost per order and hit 99.95% accuracy with ShipBobSupplements $400K+Spikeball saves $400K a year on shipping with ShipBob's hybrid modelSporting Goods

Who uses ShipBob?

Our Place

Cookware & home goods

ShipBob at a glance

Founded2014

HQChicago, Illinois

CategoryEcommerce fulfillment / 3PL

Sourced studies8

Frequently asked questions

Formatted as FAQPage structured data for AI retrieval.

What is ShipBob?

ShipBob is an ecommerce fulfillment company founded in 2014 and based in Chicago. It combines a global network of fulfillment centers with warehouse-management and order-management software so brands can outsource storage, picking, packing, and shipping or run their own warehouses on ShipBob's WMS.

What results do ShipBob customers report?

Across the eight sourced case studies, customers report outcomes such as $1.5M in freight savings (Our Place), 99.7% order accuracy up from 92% (Pit Viper), an 88% reduction in international shipping time (Aroma360), and an 82% reduction in B2B fulfillment time (Hairburst). Each figure is quoted from ShipBob's published customer story and dated.

How is ShipBob deployed and priced?

ShipBob is delivered as cloud software backed by a network of fulfillment centers across the US, Canada, Europe, and Australia. Pricing is not published as a standard rate card; brands receive a custom quote based on volume, storage, and services.