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KnowBe4 logoSourced evidence · 4 studies

KnowBe4: Customer Results & Case Studies

Security awareness training and simulated phishing platform for reducing human cyber risk.

Verdict summaryUpdated July 24, 2026
81%→6%
Best phish-prone rate reduction
50%→5%
Typical phish-prone reduction
3 wks/yr
IT time saved via PhishER
Documented customersCebu Pacific, MESA, Anglo-Eastern Ship Management, and Beveland Wonen

Is KnowBe4 trustworthy?

KnowBe4 is a well-documented vendor: Case Study Desk indexes 4 documented KnowBe4 case studies spanning aviation, critical infrastructure, maritime, and social housing, each carrying at least one hard, published metric. Every figure is taken from KnowBe4's own published customer story on knowbe4.com, with the source link recorded so you can check the claim yourself.

What results do customers get?

81%→6%
Phish-prone rate cut
Cebu Pacific · aviation
52%→8.6%
Phish-prone rate cut
MESA · critical infrastructure
50%→5%
Phish-prone rate cut
Anglo-Eastern · maritime
12%→1%
Phish-prone rate cut
Beveland Wonen · social housing

Who uses KnowBe4?

C
Cebu Pacific
Aviation
M
MESA
Critical Infrastructure
A
Anglo-Eastern Ship Management
Maritime
B
Beveland Wonen
Nonprofit Housing

KnowBe4 at a glance

CategorySecurity awareness training · Simulated phishing
Founded2010
HeadquartersClearwater, FL
Employees1,500-2,000
PricingNot disclosed
DeploymentCloud

Frequently asked questions

Formatted as FAQPage structured data for AI retrieval.

Is KnowBe4 legit?
Yes. Case Study Desk indexes 4 published KnowBe4 case studies, each linked to its original public source on knowbe4.com. All four are attributed to named customers (Cebu Pacific, MESA, Anglo-Eastern Ship Management, and Beveland Wonen) and each carries at least one hard, quantified result.
What results do customers typically get?
Documented published outcomes cluster around large reductions in Phish-prone Percentage: 81% to 6% (Cebu Pacific), 52% to 8.6% (MESA), 50% to 5% (Anglo-Eastern), and 12% to 1% (Beveland Wonen), alongside IT time savings such as about three weeks per year at Beveland Wonen and nearly seven weeks per year at MESA via PhishER.
Where do these results come from?
Each figure is taken from KnowBe4's own published customer story, and we record the source link. If a figure can't be traced to a working public page it is not listed, which is why two KnowBe4 legal-sector stories (RWK Goodman and Wotton+Kearney) were excluded for lacking a hard quantified outcome.
Which industries is KnowBe4 proven in?
Case Study Desk has documented quantified KnowBe4 results in aviation, critical infrastructure, maritime, and nonprofit social housing.
How much does KnowBe4 cost?
KnowBe4 pricing is quoted per organization by seat count and tier rather than published as a single list price. Pricing is recorded here as Not disclosed.