Case Study: Beveland Wonen drops its Phish-prone Percentage from 12% to 1% and saves three weeks a year with KnowBe4
Key results
The challenge
Beveland Wonen, a Dutch social housing organization based in Goes, provided some security awareness training but needed to strengthen it and reduce the manual work of investigating reported emails, which was previously handled by hand.
The solution
Beveland Wonen adopted KnowBe4 Security Awareness Training together with PhishER, a lightweight SOAR and incident-response platform, using the Phish Alert Button so users could report suspicious emails that PhishER then analyzed automatically.
“PhishER is automatically resolving 25% of messages reported by our users. That translates directly to about three weeks' time my team is saving annually.”
SGSander GoudswaardIT Policy Advisor, Beveland Wonen
The results, in context
Beveland Wonen reports its Phish-prone Percentage fell from a high of 12% to a low of 1%. Users report roughly 90 suspicious emails per quarter via the Phish Alert Button, and PhishER automatically resolves 25% of reported messages, saving the IT team about three weeks of time per year.