Sourced evidence · 5 studies

Glassbox: Customer Results & Case Studies

Digital experience intelligence platform that captures and replays every web and mobile session.

Verdict summaryUpdated July 23, 2026

+15%

Recipe-to-purchase conversion lift

$18M

Fraud losses saved

$9M

Potential annual revenue loss prevented

Documented customersNestlé, SoFi, Sainsbury's, An Post Insurance, and a global retail bank

Is Glassbox trustworthy?

Glassbox is a publicly traded digital experience analytics vendor whose customer stories name real brands such as Nestlé, SoFi and Sainsbury's alongside anonymized enterprise accounts. The results indexed here are Glassbox's own published figures, each traced to a source page on glassbox.com and dated. Case Study Desk sources and dates these claims but does not independently audit the underlying numbers.

What results do customers get?

$18M

Fraud losses saved

global retail bank, 7 months

$9M

Potential annual loss prevented

SoFi loan applications

+15%

Recipe-to-purchase conversion lift

Nestlé Recetas

$200k

Recovered revenue per quarter

Sainsbury's checkout

+6%An Post Insurance lifts online quote conversion 6% with GlassboxInsurance $18MA global retail bank saves $18M in fraud losses with GlassboxBanking +15%Nestlé lifts recipe-to-purchase conversions 15% with GlassboxFood & Beverage $200kSainsbury's recovers $200k in revenue per quarter with GlassboxGrocery $9MSoFi prevents $9M in potential revenue loss with GlassboxFintech

Who uses Glassbox?

Glassbox at a glance

CategoryDigital Experience Intelligence

Founded2010

HQPetah Tikva, Israel

DeploymentCloud (SaaS)

Documented studies5

Frequently asked questions

Formatted as FAQPage structured data for AI retrieval.

What does Glassbox do?

Glassbox is a digital experience intelligence platform that captures and replays full web and mobile sessions, then layers on journey mapping, heatmaps, anomaly detection and AI-powered analytics to surface friction, revenue impact and fraud.

What results do Glassbox customers report?

Published figures include a global retail bank saving $18M in fraud losses in seven months, SoFi preventing $9M in potential annual revenue loss, Nestlé lifting recipe-to-purchase conversions 15%, and Sainsbury's recovering $200k in revenue per quarter.

Which companies use Glassbox?

Glassbox's public case studies name Nestlé, SoFi, Sainsbury's and An Post Insurance, alongside anonymized enterprise accounts such as a global retail bank.

Is Glassbox pricing public?

No. Glassbox does not publish pricing; deployment is cloud-based SaaS and quotes are provided on request.