Case Study: Zoom saves 667 work days a year standardizing work in Asana
Key results
The challenge
As Zoom grew rapidly, teams lacked a standard view of work across the organization, making it hard to prioritize and make business decisions. Program management wanted to scale coordination without relying on project managers as gatekeepers for every request.
The solution
Zoom standardized its processes in Asana using forms, templates, and comments, and reduced context switching by centralizing work in one tool. Employees were empowered to run projects directly rather than routing everything through dedicated project managers.
“If I'm using an Asana template, an hour of project planning becomes just fifteen or twenty minutes.”
GDGregory DanielsSenior Manager, Technology Program Management, Zoom
The results, in context
The efficiencies save Zoom an estimated 667 work days per year. Form workflows alone — with nearly 900 forms submitted each month — account for about 335 days saved annually, and time savings from working in Asana grew 200% year over year as adoption increased.