Case Study: Queensland University of Technology reclaimed 40% of the day from email scheduling with When I Work
Key results
The challenge
At Queensland University of Technology, all scheduling and communication was done by email, occupying about 40% of Jennifer's working day and prone to errors. As she took on more employees and more work, the manual approach no longer scaled.
The solution
The university adopted When I Work so Jennifer could create and change schedules in seconds, send instant notifications, and manage labor hours in one place instead of endless email.
“Our staff LOVE IT. Employees get instant notifications, can respond easily, and see exactly when they work. I love it because it takes seconds to create the schedule and can be easily changed, I can easily manage labor hours, and there's no more endless emails!”
JJenniferQueensland University of Technology
The results, in context
Scheduling that once consumed about 40% of Jennifer's day by email is now quick and easy, saving her team 2 hours a week across 70 employees and 87+ job sites. Staff receive instant notifications and accountability and satisfaction improved.