Case Study: Walker Morris improves productivity and efficiency with NetDocuments DMS
Key results
The challenge
UK law firm Walker Morris needed to improve productivity and support flexible, home working while reducing the tedious manual work of filing emails and assembling large document sets. Prior tooling was slow and unreliable for building document collections.
The solution
Walker Morris deployed the NetDocuments DMS with folder mapping and predictive filing for emails and attachments, and used SetBuilder to assemble document sets.
“At a previous firm, it took about six hours to just build a small bible... But building a bible on SetBuilder can take half an hour. Straight away, the amount of time that is saved is extremely beneficial.”
ATAbbie ThomasCorporate Paralegal, Walker Morris
The results, in context
With SetBuilder, the legal team assembles document sets twelve-times quicker, letting them focus more on client service. As a specific example, a paralegal noted that building a document bible that previously took about six hours can now take about half an hour.