Case Study: Vodafone Reduces Supplier Disputes by 80% With Full Lifecycle CLM
Key results
The challenge
Vodafone Procurement Company (VPC) struggled to gain visibility into and control over 30,000+ supplier contracts stored across siloed IT systems. Contract authoring was largely manual, requiring category managers to fill in five spreadsheets and pass through at least 45 approval loops to generate a simple contract. This reliance on manual processes led to up to 10% contract value leakage.
The solution
Sirion digitized and migrated VPC's 30,000+ supplier contracts into a centralized repository and onboarded the supplier community onto the platform. Using Sirion's AI, VPC automated approval workflows, unified buy- and sell-side contract data on a shared ledger, and monitored service levels and obligations to validate invoices.
“Sirion allows us to bring contracts to life, to collaborate, and to review where we have potential risk.”
The results, in context
VPC reduced manual effort by 60% through Sirion's configurable workflow engine and reduced supplier disputes by 80% by extracting service levels and obligations to track supplier performance. More than 28,000 service levels and obligations were managed on the platform, and the data was used to validate invoices and preempt revenue leakage.