Case Study: Vestwell saves 10+ days per quarter and $40K-$60K a year automating billing with Ordway
Key results
The challenge
Vestwell provides a digital platform for retirement and workplace savings programs. Its finance team ran complex, usage-based billing through spreadsheets, which conflicted with month-end close cycles. The team also struggled to report real-time revenue snapshots and forecasts to external investors and internal stakeholders.
The solution
Vestwell adopted Ordway to automate contract setup, usage-data imports, and invoice generation, integrated with its CRM and internal systems. This allowed quarterly closes to run without adding billing headcount.
“Ordway frees up my time by doing the calculations that I otherwise couldn't without the software. If not for the software, we would probably need another full time person just to handle our billing.”
BKBrendan KeoghController, Vestwell
The results, in context
After automating billing with Ordway, Vestwell's finance team saves more than 10 days per quarter previously spent on manual billing. The company also avoided hiring a full-time billing specialist in the expensive New York City market, which it estimates at $40,000-$60,000 in annual savings.