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Case Study: Casepoint improves DSO 30% and cuts month-end close up to 80% with Ordway

Casepoint Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Casepoint
Industry
Legal Technology
Challenge
Manual tiered, usage-based invoicing consumed days each month and risked errors.
Headline result
Casepoint improved days sales outstanding by nearly 30% and reduced its month-end close time by 50-80% (from one to two weeks down to one to two days) by automating usage-based billing and AR with Ordway.

Key results

30%
DSO improvement
days sales outstanding, improved by nearly 30%
50-80%
Faster month-end close
from 1-2 weeks to 1-2 days

The challenge

Casepoint provides an eDiscovery and legal-technology platform. Its tiered, usage-based invoicing was handled manually each month, with the team entering customer usage data, creating individual invoices, and processing revenue recognition. The process was time-consuming and prone to human error.

The solution

Ordway automated Casepoint's recurring and usage-based billing, including invoice generation, collections workflows, revenue recognition, and renewal tracking, integrated with QuickBooks.

We've probably saved at least several days of our month end close process, but we got insights about the month's revenue faster than we would have had we done it without Ordway.

MM
Mohit Manocha
Chief Financial Officer, Casepoint

The results, in context

Casepoint improved days sales outstanding by nearly 30% and cut its month-end close time by 50-80%, from one to two weeks down to one to two days. The finance team also gained faster insight into monthly revenue.

Products used

Ordway Ordway Billing & Revenue Automation