Case Study: Intuit reduces AML alert investigation time 65% with Unit21's no-code platform
Key results
The challenge
As a large payment processor for small businesses, Intuit managed complex AML risk across 50 million customers. Existing vendor options were blackbox systems that could not capture Intuit-specific attack patterns and required expensive professional services for customization, forcing a choice between rigid third-party software and a costly internal build.
The solution
Intuit adopted Unit21's no-code transaction monitoring and case management platform, letting investigators create, test, and deploy complex monitoring logic without engineering support and automating tasks such as pre-populating SAR filings.
“The platform enables a perfect hybrid between intelligence in detection and explainability for reporting. Intuit can easily create, test, and deploy complex logic without having to write any additional code.”
RDRob DeCamposHead of BSA/AML at Intuit
The results, in context
Intuit reported a 65% reduction in AML alert investigation time after deploying Unit21. The figure is documented in Unit21's Intuit customer story.