Case Study: How Twilio Saved $360K in External Legal Spend and Thousands of Hours With Logikcull
Key results
The challenge
Twilio's litigation team ran most discovery in Google Vault, taking a broad first cut at potentially relevant data and relying heavily on outside counsel for processing and review. This limited their ability to get a granular view of the data and drove up external legal costs.
The solution
The team integrated Logikcull with its main data sources and used the platform's processing, culling, and review capabilities to handle discovery end to end in-house. Built-in deduplication and filtering let them remove non-relevant data before review.
“We see data reductions of 50-60% on average prior to doc review. They can get as high as 70% in some cases. That's because we're able to easily pinpoint non-relevant data and cull it.”
MGMatthew GainerSenior Manager, Litigation, Twilio
The results, in context
Over two years the team reported saving 1,470 hours and $360K in unnecessary external legal costs. Logikcull's culling produced data reductions of 50-70% before document review, and the team went from collection to production up to 75% faster, handling discovery roughly 3x faster overall.