Legal ServicesSourced
Case Study: How Baker Donelson's Powerfully Simple Approach to eDiscovery Maximizes Client Value
Baker Donelson Case StudySourced & dated by Case Study Desk
Key results
The challenge
Baker Donelson, a 700-attorney Am Law 100 firm, wanted to let a broad range of litigators and paralegals handle eDiscovery directly and predictably, without depending on vendors, IT, or a dedicated subject-matter expert for every matter.
The solution
After a six-month evaluation and pilot, the firm rolled out Logikcull's self-service platform and predictable, no-hosting-fee pricing so teams could run discovery in-app.
“With Logikcull's pricing model, we went from 'good certainty' to near 100% predictability on these cases.”
CSClinton SankoShareholder and eDiscovery Officer, Baker Donelson
The results, in context
The firm reported a 247% increase in product adoption and 34% month-over-month usage growth, a 10/10 satisfaction rating, and said it no longer needed a full-time subject-matter expert to support these cases.
Products used
Logikcull Logikcull eDiscovery