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Case Study: How Gordon Food Service Reduces Time Spent Managing Legal Holds by 90%

Gordon Food Service Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Gordon Food Service
Industry
Food Distribution
Challenge
Legal holds managed across multiple spreadsheets
Headline result
Gordon Food Service replaced a spreadsheet-based hold process with Logikcull Hold, cutting legal-hold management time by 90%.

Key results

90%
Reduction in legal-hold management time
20 min
To issue a legal hold
Previously 3-4 hours
12x
Increase in productivity
360+
Hours saved

The challenge

Gordon Food Service's eight-person legal team managed litigation holds using multiple spreadsheets per hold. The manual process was time-consuming and difficult to keep consistent as hold volume grew.

The solution

The company adopted Logikcull Hold to issue and track legal holds from a single system, replacing its spreadsheet-based workflow.

We would have had to hire another paralegal had we not brought Logikcull on board. I just didn't have the time for it.

LK
Lindsay Kolar
Corporate Paralegal, Gordon Food Service

The results, in context

The team reported a 90% reduction in legal-hold management time, cutting the time to issue a hold to about 20 minutes, alongside a 12x increase in productivity and 360+ hours saved.

Products used

Logikcull Logikcull Hold