Case Study: Toyota Motor North America reduced MTTR by 80% with Datadog
Key results
The challenge
Toyota Motor North America's digital automation engineering team monitored automated guided vehicle (AGV) networks and other production systems reactively. Issues such as network disconnections could take weeks to diagnose and resolve, creating lost production time on the manufacturing floor.
The solution
The team deployed the Datadog Agent across its systems and used Datadog's monitoring together with the Watchdog AI/ML capability to move from reactive to proactive operations. The Agent rollout itself was completed in minutes rather than weeks.
“Datadog's precision monitoring capabilities and AI/ML is a game changer for us.”
ZMZakir MohammedLead of Digital Automation Engineering, Toyota Motor North America
The results, in context
Toyota Motor North America reduced its mean time to resolution by 80% with Datadog, resolving in hours or minutes issues that previously took weeks. The team credits Datadog's precision monitoring and AI/ML for the shift to proactive operations.