Case Study: Super.com saves 1,500+ hours monthly and speeds onboarding 20% with Glean

Key results

The challenge

As Super.com scaled, knowledge became scattered across multiple platforms. After moving from meeting-based knowledge-sharing to written documentation, employees faced a new problem of searching across many tools, wasting time and duplicating effort.

The solution

Super.com deployed Glean to integrate existing tools into a centralized knowledge hub. The Org Chart feature supported new-hire onboarding while AI-driven search helped employees locate information quickly.

The results, in context

Glean delivered a 17x ROI from time saved, with employees finding information 20 minutes faster per day and reclaiming more than 1,500 hours monthly. Adoption topped 80% across 7,000 employees, and onboarding ran 20% faster.

Products used