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Case Study: McCarthy Holdings saves 2 hours per employee weekly with Glean agents

McCarthy Holdings Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
McCarthy Holdings
Industry
Construction
Challenge
100M files across SharePoint, Teams, and Procore made answers hard to find
Headline result
McCarthy's agents processed $2.7M+ in change orders and answered 82K questions in 2025

Key results

2 hrs/wk
Saved per employee
company-wide
$2.7M+
Owner change orders processed
by agents
82K
Questions answered by agents
in 2025
90%
Company engagement

The challenge

McCarthy employees struggled to access policies, procedures, project records, and specifications dispersed across SharePoint, Microsoft Teams, Procore, and other systems. With roughly 100 million files spanning decades, finding answers consumed significant time.

The solution

McCarthy deployed Glean's AI-powered search and agent platform to unify knowledge across distributed systems and automate complex workflows with purpose-built agents.

Glean has become our AI front door at McCarthy. It gives our teams a faster way to find trusted information.

AE
Alex Elsayegh
AI Platforms Senior Analyst, McCarthy

The results, in context

Glean saves employees about 2 hours per week company-wide, with 90% company engagement. Purpose-built agents reviewed and processed more than $2.7 million in owner change orders and answered 82,000 questions in 2025, and the most-used agent logged over 40,000 runs in its first two months.

Products used

Glean Glean SearchGlean Glean AssistantGlean Glean Agents