Case Study: How Super scaled real-time voice agents for real estate with AssemblyAI

Key results

The challenge

Super runs real-time voice agents for real estate and required a leading-edge speech-to-text provider that could meet specialized needs: fast, accurate, targeted, and multilingual transcription at scale for high-volume phone agents.

The solution

Super adopted AssemblyAI's real-time Universal-Streaming speech-to-text to power its voice agents, reducing transcription costs and freeing its engineering team from infrastructure work.

The results, in context

Super reports approximately 30% cost savings on speech-to-text usage after moving to AssemblyAI's streaming transcription, while freeing engineering capacity.

Products used