Case Study: Suntory Global Spirits cuts demurrage costs 99% with project44 inventory visibility
Key results
The challenge
Suntory Global Spirits faced escalating logistics costs driven by stockouts, excess detention and demurrage fees, and frequent air-freight expedites. Siloed data and manual processes across thousands of SKUs limited the company's ability to anticipate and respond to disruption.
The solution
Suntory implemented project44's multimodal shipment-visibility platform integrated with a centralized control tower, providing SKU-level inventory tracking, predictive ETAs, carrier-performance insights, and real-time alerts on containers incurring or at risk of detention and demurrage charges.
“project44 is telling a story of the state of the industry. We can now react so much faster on corrective actions.”
HMHans MoorlagSenior Manager of Global Logistics, Suntory Global Spirits
The results, in context
According to project44's customer story, Suntory Global Spirits achieved a 99% reduction in demurrage costs by using timely data on at-risk containers, with results delivered in less than six months after going live in October 2023. The platform also gave logistics teams the ability to react faster on corrective actions across the business.