Case Study: Lili scales onboarding with Socure amid 1,700%+ customer growth
Key results
The challenge
Lili, a one-stop financial platform for freelancers and gig-economy workers launched in 2019, served 500,000 users across the freelance and gig economies. As it scaled it faced high false positives, high friction at onboarding, a lack of risk insights, and high manual review rates.
The solution
Lili deployed Socure's fraud and compliance suite, including Sigma Identity Fraud, Sigma Synthetic Fraud, Sigma Device, Socure KYC with eCBSV, Predictive DocV with Liveness, Email/Phone/Address RiskScore, Global Watchlist Screening with Monitoring, and an Alert List.
“We find Socure's overall technology, modeling, and data attributes amazing and supportive of Lili's risk appetite and onboard decision making.”
JMJohn MearlsHead of Risk & Operations, Lili
The results, in context
The published story reports 1,700%+ customer growth and more than 1,500% revenue growth over the prior year. Lili also cites a 13% increase in auto-approval rates and reduced onboarding times, with fewer false positives.