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Case Study: How BMJ created a healthier world through translation with Smartling

BMJ Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
BMJ
Industry
Healthcare / Publishing
Challenge
Email-based manual translation of up to 4M words per new language annually.
Headline result
BMJ cut time to market 54% (13 to 6 weeks) and reduced project management effort 75%

Key results

54%
Faster time to market
from 13 to 6 weeks
21%
Translation cost savings
via translation memory
75%
Reduction in project management efforts

The challenge

BMJ ran an email-based, manual translation process with excessive file transfers and approvals. Each new language could require translation of up to 4 million words a year while maintaining quality through native-speaking doctor reviewers, which proved unsustainable.

The solution

Smartling's cloud-based translation management system automated BMJ's workflow, eliminating manual file handling and enabling real-time collaboration. Translation memory reduced redundant translation work across BMJ's global health content.

We used to have to download and upload each unit of content multiple times, passing it back and forth between translation providers and reviewers before we could publish it. Now, thanks to Smartling, we have a smoother workflow and can dedicate our time to ensuring timely delivery of translated content.

ER
Eleonora Rossotto
Translation Manager, BMJ

The results, in context

Smartling reports BMJ cut time to publication by 54%, from 13 to 6 weeks, saved 21% on translation costs through translation memory, and reduced project management efforts by 75%.

Products used

Smartling Translation Management SystemSmartling Translation Memory