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Case Study: SmartEquip doubles its customer base without new headcount and cuts invoice review to under an hour with Ordway

SmartEquip Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
SmartEquip
Industry
Construction Technology
Challenge
Excel- and QuickBooks-based billing grew unwieldy across complex contracts.
Headline result
SmartEquip doubled its customer base without adding finance headcount and cut invoice review time from six hours or more to less than one hour after automating revenue recognition and billing with Ordway.

Key results

2x
Customer base
doubled without adding headcount
<1 hour
Invoice review time
down from six hours or longer

The challenge

SmartEquip provides procurement and parts software for the construction-equipment industry. The finance team tracked complex enterprise contracts, with multiple MSAs and addenda, in Excel and QuickBooks, which became unwieldy as the company grew.

The solution

SmartEquip implemented Ordway for automated order-to-cash, contract management, and revenue recognition under ASC 606, scaling operations without adding headcount.

Ordway takes a lot of work off my revenue accounting team. We were tracking everything in Excel, which became unwieldy as we grew.

BN
Bianca Najjar
Controller, SmartEquip

The results, in context

Since implementing Ordway, SmartEquip has doubled its customer base while scaling finance operations without adding headcount. Its invoice review process, which previously took six hours or longer, was reduced to less than one hour.

Products used

Ordway Ordway Billing & Revenue Automation