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Case Study: ROLLER raises authorization rate to 94.5% with Adyen for Platforms

ROLLER Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
ROLLER
Industry
Leisure Software
Challenge
ROLLER, a venue-management platform, wanted to embed payments to raise authorization rates and simplify onboarding for its attraction customers.
Headline result
ROLLER increased its authorization rate from 87% to 94.5% and expanded from 3 to 38 payment methods with Adyen

Key results

94.5%
Authorization rate
up from 87%
38
Payment methods offered
up from 3

The challenge

ROLLER provides software for attractions and leisure venues, supporting hundreds of customers worldwide. It wanted to embed payments to improve authorization performance and offer more payment methods while simplifying customer onboarding.

The solution

ROLLER built embedded payments on Adyen for Platforms, giving its customers a single integration for processing, more payment methods, and faster onboarding.

“Compared to third-party integrations, we've seen our authorization rate increase from 87% to 94.5% with Adyen.”

WN
Will Nicholson
Head of Global Payments, ROLLER

The results, in context

ROLLER reported that its authorization rate increased from 87% to 94.5% with Adyen, and it expanded from three payment methods to 38. Customer onboarding moved from months to weeks.

Products used

Adyen Adyen for Platforms