Case Study: Rodan + Fields cut CLM maintenance from weeks to minutes with Ironclad
Key results
The challenge
When Shannon Pedroni became Director of Contracts Management & Legal Operations, she inherited a CLM that lacked automation, transparency, and user-friendly design. IT, not Legal, had to handle every tweak, and with the prior system it took 3-4 weeks to make simple administrative changes. As Rodan + Fields pivoted to an affiliate-fueled omni-channel model, that rigidity could not keep pace.
The solution
Rodan + Fields moved to Ironclad, where Legal could add users, adjust approvals, design workflows, and analyze data without IT tickets, and later added Jurist for agreement review.
“With the prior system, it took 3-4 weeks to make simple administrative changes, and now it takes 3-4 minutes.”
SPShannon PedroniDirector of Contracts Management & Legal Operations, Rodan + Fields
The results, in context
Simple administrative changes that took 3-4 weeks now take 3-4 minutes. Pedroni reported cycle times cut from weeks to days, and sometimes hours, with further gains from Jurist, while business users now auto-generate MSAs and NDAs in minutes.