Case Study: ResMed cuts DSO by 33 days and reaches a 96% cash posting hit-rate with HighRadius
Key results
The challenge
ResMed's finance team spent significant analyst time manually aggregating remittance data and applying cash. The manual workload limited how quickly receivables could be cleared and constrained days sales outstanding.
The solution
ResMed adopted HighRadius cash application automation to auto-match payments to remittances and auto-code deductions. The automation removed manual data-aggregation steps and let the team reallocate staff to higher-value work.
“HighRadius cash application solution saved 50% of our analyst's time in data aggregation. We could also reallocate FTEs to more strategic tasks due to the automation of manual processes.”
MWMichael WaldronSenior Manager, Enterprise Performance Management, ResMed
The results, in context
The published customer story reports a 96% cash posting hit-rate, 100% of deductions auto-coded, and a 33-day reduction in DSO. ResMed also cites saving 50% of an analyst's time in data aggregation and reallocating 13 hours to high-value tasks.