Case Study: Danone North America recovers $25.5M in invalid deductions annually with HighRadius
Key results
The challenge
Danone North America processes deductions from some of the largest and most complex retailers in America. Reconciling and validating this high volume of retailer claims manually limited how much of the invalid deductions the accounts receivable team could recover.
The solution
Danone deployed HighRadius deductions-management automation to auto-aggregate claims and streamline validation and recovery. The system automatically aggregated over 527,000 claims, freeing analysts to focus on disputing and recovering invalid deductions.
“Our decade-long partnership with HighRadius has elevated our team from a cost center to a true driver of value. The ultimate proof is our ability to now recover $25.5M annually in invalid deductions from some of the largest and most complex retailers in America.”
JWJacob WhetstoneDirector, Credit and Accounts Receivables, Danone North America
The results, in context
According to the published customer story, Danone now recovers $25.5M in invalid deductions annually. The company also reports a 75% boost in analyst productivity and a 25-day reduction in Days Deduction Outstanding, with more than 527,000 claims auto-aggregated.