Case Study Deskcasestudydesk.com
TechnologySourced

Case Study: Microsoft projects $1.6 million in annual savings with Relativity aiR

Microsoft Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Microsoft
Industry
Technology
Challenge
Cutting review cost while keeping defensibility
Headline result
$1.6M projected annual savings

Key results

$1.6M
Projected annual savings
45-60%
Reduction in overall review costs
92%
Match rate with human review decisions

The challenge

Microsoft's litigation group needed to optimize document review efficiency, accuracy, and consistency while reducing the costs associated with contract attorneys and outside counsel. The team wanted to move faster and increase consistency of review decisions without ceding control to AI.

The solution

Microsoft, working with Lighthouse, tested Relativity aiR for Review and aiR for Privilege against previously reviewed data sets, comparing AI predictions directly to prior human decisions and keeping humans in the loop for defensibility.

We assumed the humans would be right more often, but aiR has convinced us otherwise.

EB
E.J. Bastien
Senior Director, Discovery Programs, Microsoft

The results, in context

aiR's predictions matched human review decisions 92% of the time. Against Microsoft's manual-review spend, aiR yielded projected annual cost savings of $1.6 million and a 45-60 percent reduction in overall review costs.

Products used

Relativity Relativity aiR for ReviewRelativity Relativity aiR for PrivilegeRelativity RelativityOne