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Sports & recreation franchiseSourced

Case Study: Pickleball Kingdom grows tournament registrations 200% with ActiveCampaign

Pickleball Kingdom Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Pickleball Kingdom
Industry
Sports & recreation franchise
Challenge
A franchising sports brand needed one marketing platform across all locations.
Headline result
200% more tournament registrations

Key results

200%
Increase in tournament registrations
From targeted emails
40.6%
Open rate
System-wide emails
100%
Franchisee adoption
2x
SMS usage increase

The challenge

Pickleball Kingdom, a franchisor of indoor pickleball facilities, wanted to consolidate its marketing tools and drive event attendance across a growing franchise network. Consistent messaging and franchisee adoption were key concerns.

The solution

Pickleball Kingdom standardized on ActiveCampaign's ACHQ franchise platform, running targeted email and SMS campaigns across locations. The rollout reached full franchisee adoption.

My goal is to always consolidate as many platforms as we can.

MK
Mitch Kistner
VP of Marketing, Pickleball Kingdom

The results, in context

Targeted emails drove a 200% increase in tournament registrations, and system-wide emails averaged a 40.6% open rate. The platform reached 100% franchisee adoption while SMS usage doubled.

Products used

ActiveCampaign ACHQActiveCampaign Email automationsActiveCampaign SMS messaging