Case Study: PFERD grows B2B commerce revenue to €48M with Spryker
Key results
The challenge
PFERD, a manufacturer of tools and abrasives, ran its B2B commerce on a legacy SAP shop that limited revenue and made updates slow. The company set out to strengthen B2B functionality, create a unified customer portal, and reach distributors and industrial customers.
The solution
PFERD rebuilt its digital commerce on Spryker and added a synchronization interface, then launched webshops across Europe and in markets including Australia, Brazil, South Africa and the United States.
“This transition has met and exceeded our expectations, making our customers genuinely happy with the improved experience.”
PHPatrick HaasHead of E-Commerce, PFERD
The results, in context
Revenue rose from €30 million on the previous SAP shop to approximately €48 million, alongside 40,000 orders and 1,500 customers. The synchronization interface reduced update time to 48 hours from the previous 2 to 3 months, and the team completed 13 rollouts over the past year.