Case Study: PartnerStack doubled data team output by 2.5x with Secoda
Key results
The challenge
PartnerStack, which helps companies scale revenue through partner programs, received data requests through several disconnected channels with no way to track them. Requests were lost, deadlines were missed, and analysts were interrupted by direct messages. As the company grew from 20 to over 200 employees, the volume of ad hoc requests kept rising.
The solution
The data team adopted Secoda to centralize incoming requests and build a searchable repository of documented resources. Using Secoda's request-management and user analytics features, the team standardized how requests were received and identified which documentation to prioritize.
“Secoda is a clear solution for any data team that has to handle ad hoc data requests from the rest of their company.”
BMBrendan McDonaldData Operations Manager, PartnerStack
The results, in context
PartnerStack doubled the output of its data team by 2.5x and reduced the average time to complete a data request to less than five days. The team created over 100 documented resources and managed 10x growth in company headcount without a proportional increase in the data team.