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Restaurant Workforce Management SoftwareSourced

Case Study: 7shifts saved over 10 hours per analyst each week with Secoda

7shifts Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
7shifts
Industry
Restaurant Workforce Management Software
Challenge
Analysts lost time answering repetitive questions about data definitions.
Headline result
Over 10 hours saved per analyst, per week

Key results

10 hrs
Saved per analyst, per week
2x
Increase in data access within the team
7 days
Faster team onboarding
5-10 hrs
Added weekly capacity per analyst

The challenge

7shifts, a team-management platform for restaurants, organizes its product and data teams into cross-functional squads that each include a data analyst. As the company and data team scaled, analysts spent significant time on repetitive questions about how metrics were calculated, and knowledge was scattered across documents, making onboarding slow.

The solution

The data team implemented Secoda's data dictionary to standardize metric definitions and its Collections feature to organize documentation for onboarding. Secoda served as a single source of truth accessible to both technical and non-technical team members.

The results, in context

7shifts saved over 10 hours per analyst each week and increased the data team's capacity by 5 to 10 hours per week per analyst. Data access within the team doubled, and new team members were onboarded seven days faster.

Products used

Secoda Secoda Data DictionarySecoda Secoda Collections