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Case Study: Vercel cuts time to build and launch billing by 80% with Orb

Vercel Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Vercel
Industry
Software
Challenge
Billing was bottlenecking engineering velocity at scale
Headline result
Vercel adopted Orb as its billing source of truth and reduced the time to build and launch billing for new products by 80%.

Key results

80%
Reduction in time to build & launch billing
for new products
50%
Reduction in temp staff for manual reconciliation
3 weeks
To build and launch billing for a new product

The challenge

Vercel, a frontend cloud platform, needed a billing source of truth that could scale with its products. Pricing and billing work was bottlenecking engineering, and manual reconciliation required temporary staffing.

The solution

Vercel ran a 70% load test of proxy traffic into Orb and got up and running in three weeks, adopting Orb as its billing source of truth for usage metrics and invoicing.

Pricing and billing are no longer blockers to our engineering velocity and our entire organization is on the same page when it comes to usage metrics and billing.

DC
Dan Carter
Director of Engineering, Vercel

The results, in context

Orb reduced the time it takes Vercel to build and launch billing for new products by 80% and cut the need to hire temporary staff for manual reconciliation by 50%. The team recently built and launched billing for a new product in three weeks.

Products used

Orb Orb