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Case Study: NEXT Insurance gave legal operations 50% of its time back with Ironclad's Jurist

NEXT Insurance Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
NEXT Insurance
Industry
Small-business insurance (insurtech)
Challenge
Inconsistent adoption left some contracts in Ironclad and others in email, creating visibility gaps.
Headline result
Legal operations gained back 50% of its time

Key results

50%
Legal ops time recovered
With Jurist
100%
Jurist user adoption
Within a single week
~20
New Jurist threads weekly
Legal team

The challenge

NEXT Insurance had purchased Ironclad but lacked a dedicated system expert, resulting in inconsistent adoption. Some employees submitted contracts through the system while others continued using email, creating visibility gaps and compliance risks. The company had never had a legal operations role before Nadia Louis Hermez was hired.

The solution

Hermez inventoried all contract types, built playbooks for each, and trained AI-powered clauses across contracts, then established a rule that Legal would review contracts only through Ironclad. The team adopted Ironclad Jurist for drafting and review.

Jurist has been a lifesaver - we average about 20 new threads weekly, with a 100% user adoption in a single week.

NH
Nadia Louis Hermez
Legal Operations, NEXT Insurance

The results, in context

NEXT Insurance's legal operations gained back 50% of its time with Ironclad's Jurist. The team saw 100% user adoption of Jurist within a single week and averages about 20 new threads weekly, and drafting a termination letter with Jurist cut that time in half.

Products used

Ironclad Ironclad CLMIronclad Ironclad Jurist