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Case Study: Mollie increases onboarding conversion 10% with Plaid

Mollie Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Mollie
Industry
Payments
Challenge
Onboarding friction in bank verification
Headline result
10% higher customer conversion

Key results

10%
Increase in customer conversion
UK, Germany, France

The challenge

Mollie, a European payments provider, needed a frictionless bank account verification method in merchant onboarding across its growth markets.

The solution

Mollie integrated Plaid's open banking solutions to verify bank accounts during onboarding.

Integrating Plaid's open banking solutions has been a game-changer for us. Their technology has enabled our teams to implement an effortless verification method in the onboarding process, significantly enhancing the user experience for our merchants and driving higher conversion rates across our growth markets.

ML
Matthew Lewis
VP Operations, Mollie

The results, in context

Plaid's integration led to an increase in verified bank accounts and a 10% increase in customer conversion across the UK, Germany, and France.

Products used

Plaid Open BankingPlaid Auth