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Case Study: Mixpanel cuts order-to-cash manual effort 25% with Tray

Mixpanel Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Mixpanel
Industry
Product Analytics
Challenge
Order-to-cash process not scaling with business growth
Headline result
Mixpanel reported a 25% reduction in manual effort per sales order after automating its order-to-cash process with Tray

Key results

25%
Reduction in manual effort per sales order
Order-to-cash process

The challenge

Mixpanel, a product analytics company serving more than 26,000 companies, found its order-to-cash process required significant manual effort to reconcile closed deals and could not keep pace as the business grew.

The solution

Mixpanel's finance team used the Tray Universal Automation Cloud to automate and scale its order-to-cash process and create efficiencies across the revenue team.

After we introduced automation into our order-to-cash process, we noticed a 25% reduction in the manual effort required to complete a sales order.

KB
Kara Barcelon
Controller, Mixpanel

The results, in context

After introducing automation into its order-to-cash process, Mixpanel reported a 25% reduction in the manual effort required to complete a sales order, streamlining work across its revenue team.

Products used

Tray.io Tray Universal Automation Cloud