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eCommerce marketplace (Latin America)Sourced

Case Study: Linio lifts revenue per user 23% with Dynamic Yield personalization

Linio Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Linio
Industry
eCommerce marketplace (Latin America)
Challenge
Driving discovery across a Latin American marketplace
Headline result
300% uplift in personalized homepage banner clicks

Key results

300%
Uplift in homepage banner clicks
Personalized sub-banner promotions
23%
Increase in revenue per user
PDP category-exploration notifications
30%
Higher conversion rate
Social-proof messaging on PDPs
5%
Additional conversion uplift
Purchase count vs. view count in social proof

The challenge

Linio, one of Latin America's largest eCommerce marketplaces, wanted to take a full-funnel approach to the customer journey — capturing quality traffic, improving on-site product discovery, and optimizing checkout across its regional storefronts.

The solution

Linio used Dynamic Yield's Audience Explorer, personalization engine, A/B testing, and social-proof messaging to personalize homepage sub-banners, product-detail-page notifications, and social-proof messages.

Dynamic Yield has allowed us to take a full-funnel approach to the customer journey – from capturing quality traffic along various marketing channels, enhancing product discovery on-site, all the way through to optimizing check-out.

MV
Marinus Van Gestel
Chief Commercial & Marketing Officer, Linio

The results, in context

Linio reported a 300% uplift in homepage banner clicks from personalized sub-banner promotions, a 23% increase in revenue per user from PDP notifications encouraging category exploration, and 30% higher conversion rates from social-proof messaging on product detail pages. Displaying purchase counts rather than product-view counts drove an additional 5% conversion uplift.

Products used

Dynamic Yield Audience ExplorerDynamic Yield Personalization EngineDynamic Yield A/B TestingDynamic Yield Social Proof Messaging