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Case Study: Landbot automates onboarding for 80,000+ users and saves 320 hours a month with Encharge

Landbot Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Landbot
Industry
No-code chatbot software
Challenge
A prior automation tool became unscalable as hundreds of users signed up daily.
Headline result
320 hours saved per month automating onboarding

Key results

320 hrs/mo
Time saved
Onboarding automation
80,000+
Users onboarded
$2.2M
Raised
Landbot funding

The challenge

Landbot, a no-code chatbot builder, was adding hundreds of new users daily with growing event-tracking needs. Its previous marketing automation platform became unscalable and prohibitively expensive at that volume.

The solution

Landbot moved to Encharge for personalized, behavior-based onboarding journeys, lead-qualification automation, and custom event tracking, with integrations to Segment, Mixpanel, Intercom, and Slack. The automations handled onboarding communications that would otherwise be manual.

For me, it saves 3-4 hours daily thanks to the automations.

XR
Xavier Ribas
Marketing Operations Analyst, Landbot

The results, in context

Encharge automated onboarding for more than 80,000 users while saving the team around 320 hours of manual work per month. Landbot, a 47-person team, has raised $2.2 million.

Products used

Encharge Behavior-based emailEncharge Onboarding automationEncharge Custom event tracking