Case Study Deskcasestudydesk.com
HealthcareSourced

Case Study: Kalixia generates documents 160x faster with the Conga Advantage Platform

Kalixia Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Kalixia
Industry
Healthcare
Challenge
One-at-a-time document generation missed a 24-hour SLA.
Headline result
Document generation 160x faster (99% time reduction)

Key results

160x
Faster document generation
Batch of 4,000 documents
99%
Reduction in generation time
45 min
To generate a batch
From 3.5 days

The challenge

Kalixia renews most of its provider contracts on a rotating annual basis, requiring thousands of digital documents on a tight schedule. Its existing Salesforce and Conga Composer workflow generated PDFs one document at a time, producing a five-day turnaround for 7,000 contracts. That made the company's 24-hour turnaround goal impossible and risked noncompliance penalties for late contract delivery.

The solution

Kalixia adopted the Conga Advantage Platform while continuing to generate documents within Salesforce using Conga Composer and without modifying its complex, variable templates. The platform processes documents in simultaneous batches via the Conga API, and a single developer wrote the business logic needed to send and retrieve documents.

We went from what would have taken three and a half days to generate these documents to only 45 minutes, thanks to the Conga Advantage Platform.

AJ
Adeline Janot
CTO, Kalixia

The results, in context

For a batch of 4,000 documents, the Advantage Platform reduced generation time by 99% — approximately 160 times faster. Work that would have taken three and a half days was completed in 45 minutes, with templates migrated as-is and improved control and error-management capabilities.

Products used

Conga Conga Advantage PlatformConga Conga Composer