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Case Study: Illumina consolidates content and saves 6,650+ hours a year with Seismic

Illumina Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Illumina
Industry
Biotechnology
Challenge
Consolidate scattered content repositories and cut time reps spent searching.
Headline result
Illumina saved an estimated 6,650+ hours annually and tripled content platform usage after moving to Seismic

Key results

6,650+
Hours saved annually
Sales reps, via LiveDocs
3x
Increase in content platform usage
vs. previous solution
6x
Increase in marketing content used by Sales
12
Content repositories consolidated

The challenge

Illumina's commercial content lived across roughly a dozen separate repositories, making it hard for sellers to find current material and for the enablement team to measure usage. Reps spent significant time searching for the right assets.

The solution

Illumina standardized on Seismic, consolidating 12 content repositories into one platform and adopting Seismic LiveDocs to automate document creation. Marketing and sales content was centralized so sellers could find and personalize assets in one place.

Seismic is always on the cutting edge. They're looking and being thought leaders in the space.

SF
Susan Felke
Associate Director, Commercial Enablement, Illumina

The results, in context

Illumina reports that reps saved an estimated 6,650+ hours annually previously spent searching, with a 3x increase in content platform usage versus the prior solution and a 6x increase in marketing content used by Sales. The company consolidated 12 repositories and now averages 16,000 activities in ICE per week, more than tripled from a year prior.

Products used

Seismic Seismic Enablement CloudSeismic LiveDocs